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CUSTOMER COMMUNICATIONS

Deliver invoices, statements, and supporting documents in a variety of online and offline formats, based on how your individual customers want to receive them.

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This year, 76% of businesses say the COVID-19 pandemic has pushed them towards digital payments. 82% say they’re changing their processes for sending and receiving payments. Now more than ever, your customers expect an invoicing and payment experience that works for them.

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Multi-Channel Delivery

Let customers choose the invoice format and delivery that works best for them—email, online, print, EDI, or via their AP portal— and track delivery and receipt to ensure information is getting to where it’s needed.

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Online Self-Service Access

Give your customers and team an instant look into the real-time status of their accounts. With an online portal built for your customers and a supplier portal built for you, everyone has easy access to the information they need, when they need it. Customers see their payment history, past and current invoices, credits, pre-payments, and any unapplied payments.

Quick Dispute Resolution

Resolve issues quickly and get paid faster. Give your collectors and customers tools to easily share information and address questions, errors, omissions, or missing documentation.

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Speak to us today about a better way to pay!

During this free demo you'll discover exactly how AcordPay will benefit your agency, like speeding up receivables and saving your accounting team time.

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